George, Please try sending one of these messages to me directly to my personal email (off-list). I will take a look and see if there is anything about the construction of the message that doesn't look right.
In the end, I'm not sure there'll be much you can do about it, but I'll help if I can. Sam George Kontos wrote: > I did not try reinstalling VersaMail because this problem occurs for the > other 700p owner who tested it, so I concluded the problem was > generalized among all 700p's. A small data sample to be sure. I have > asked the listmembers here to try it with their 700p's, but so far no > one seems willing to help. Don Ferguson was kind enough to try it with > his 755p, and he did not have the file corruption problem. But the two > 700p's that have tried it both exhibit the same problem. > > I wish some of the listmembers here who use corporate Outlook > 2003/Exchange Server -- or who have friends on a corporate > Outlook/Exchange server -- would try it to compare to my observations. > > George > > ----- Original Message ----- > From: "srivaths srinivasan" <[EMAIL PROTECTED]> > To: <[email protected]> > Sent: Monday, June 25, 2007 11:22 AM > Subject: Re: [Treo] Outlook 2003 not compatible with Treo 700p email > attachments??? > > > >> George: >> Have you tried updating/re-installing VersaMail as it appears that the >> mess >> up is from the email program in the Palm? >> >> On 6/25/07, George Kontos <[EMAIL PROTECTED]> wrote: >> >>> Still no resolution of the Treo 700p/Outlook2003 email attachment >>> issue. >>> >>> However, I did learn one more thing. If I send the photo as an >>> attachment to a text message, rather than email, it gets received >>> just >>> fine. It's only corrupted if sent via email. >>> >>> George >>> >>> >>>> -----Original Message----- >>>> From: [email protected] <treo%40yahoogroups.com> [mailto: >>>> >>> [email protected] <treo%40yahoogroups.com>] On Behalf Of >>> >>>> George Kontos >>>> Sent: Thursday, June 21, 2007 9:39 PM >>>> To: Treo List Yahoo >>>> Subject: [Treo] Outlook 2003 not compatible with Treo 700p email >>>> attachments??? >>>> >>>> If any other list members can try this with their Treos and >>>> corporate >>>> Outlook, please post your results. >>>> >>>> I've done more extensive testing -- with TWO DIFFERENT TREO 700p >>>> units >>>> on different Verizon accounts in different states (AZ & OH) -- to >>>> document what happens when a JPEG attachment is emailed from a Treo >>>> 700p >>>> >>>> to recipients using Outlook 2003, 2000, and Outlook Express v.6. >>>> >>>> A JPEG image file was created on the Treo 700p and emailed from the >>>> Treo >>>> >>>> (using VersaMail) as a file attachment to the following >>>> recipients/email >>>> >>>> clients. Here are the results: >>>> >>>> Test 1: >>>> >>>> - Karen's Corporate Outlook2003 at Company 1: Failed, file >>>> corrupted. >>>> - John's Corporate Outlook2003 at Company 2: Failed, file >>>> corrupted. >>>> - Dixon's Corporate Outlook2003 at Company 3: Failed, entire email >>>> blocked/missing. >>>> - Home Outlook2003 (Dixon): Successful. >>>> - Home Outlook*2000* (John): Successful. >>>> - Home Outlook Express (George): Successful. >>>> >>>> Test 2: Repeat test using a different Treo 700p & different image >>>> file: >>>> >>>> - Karen's Corporate Outlook2003 at Company 1: Failed: file >>>> corrupted >>>> - Home Outlook Express (George): Successful >>>> >>>> Note that if the "corrupted" file is downloaded from the phone and >>>> sent >>>> using a Windows PC to all testers, it is successful every time. >>>> This >>>> implies that the original Treo image file isn't really corrupted, >>>> but >>>> is >>>> >>>> becoming corrupted when it is received by certain Outlooks or >>>> Exchange >>>> Servers. >>>> >>>> The corruption failure occurs only when the image file (1) is >>>> created >>>> on >>>> >>>> the Treo and (2) is emailed from the Treo. Please note that this >>>> same >>>> result happens with Treo *video* files (QuickTime format) as well. >>>> I >>>> have not tested this with other types of attachments such as Word >>>> or >>>> Excel (Docs To Go), but it would be interesting to see what happens >>>> with >>>> >>>> those as well. >>>> >>>> If any other list members can do this test with their Treos and >>>> corporate Outlook, please post your results. Thank you. >>>> >>>> George >>>> >>>> >>>> >>>> Yahoo! Groups Links >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>> >>> >> >> -- >> Srivaths Srinivasan >> "Kahan Kahan Se Guzar Aaye" >> >> >> [Non-text portions of this message have been removed] >> >> >> >> >> Yahoo! Groups Links >> >> >> >> >> >> >> > > > > > > Yahoo! Groups Links > > > > [Non-text portions of this message have been removed]
