I'm having a problem synching my Treo to Outlook. Setup: Treo 680, Windows Vista Ultimate, MS Office Outlook 2007, Pocket Mirror conduits.
Problem: When I start Outlook, I get this error message: (Title bar): Identity switch cancelled (Message box): The current identity could not be changed because one of the applications was unable to switch. Close any open dialog boxes in other applications before trying again. There is only the OK button. Click it, and Outlook opens fine. So, I deleted the only identity listed in Outlook. Then Outlook refused to start until I created an identity. So, figuring that the identity I deleted had a different name from my computer login, I named the new single identity the same as my computer login, and set it up with no email (I only use Outlook for the PIM functionality). I still get that same error. Now for the problem with syncing: Now, I'm getting an error popup while synching that the identity is not valid. If I click OK often enough, it goes through anyway. This computer is not my main system, I have the PIM conduits set to "handheld overwrites desktop" as the default action. On my main system, using the same Treo, the same version of the conduits and the same version of Outlook, but in XP Pro, it works just fine. IIRC, the only thing that changed between when it worked and when it broke was that I may have configured email in Outlook to try it out. I don't actually remember if I did that with this computer or the other one. In any case, I have since removed the email configuration. It would appear that the problem isn't the syncing itself per se, but rather something wonky with Outlook. Can anyone here help me? -- Jeffrey Kaplan www.gordol.org The from userid is killfiled Send personal mail to gordol "You're a vicious man." "I'm Head of Security. It's in the job description." (Lt. Cmdr. Ivanova and Mr. Garibaldi, B5 "The War Prayer")
