You pretty much have it figured out. MS apps, especially email ones, have an absolute hissy fit if you ignore them when they're trying to "help" you "set things up".
I suggest doing a search in Google for the exact text of the error string, enclosed in quotation marks. That will get you a few dozen possibilities; read through those and try the least risky-sounding. Here's one example I picked sort of randomly: http://www.msfn.org/board/lofiversion/index.php/t7811.html Trip On Saturday, 2008-06-07 23:23:10, Jeffrey Kaplan wrote: > I'm having a problem synching my Treo to Outlook. > > Setup: Treo 680, Windows Vista Ultimate, MS Office Outlook 2007, Pocket > Mirror conduits. > > Problem: When I start Outlook, I get this error message: > > (Title bar): Identity switch cancelled > (Message box): The current identity could not be changed because one of > the applications was unable to switch. Close any open dialog boxes in > other applications before trying again. > > There is only the OK button. Click it, and Outlook opens fine. > > So, I deleted the only identity listed in Outlook. > > Then Outlook refused to start until I created an identity. So, > figuring that the identity I deleted had a different name from my > computer login, I named the new single identity the same as my computer > login, and set it up with no email (I only use Outlook for the PIM > functionality). > > I still get that same error. > > Now for the problem with syncing: > > Now, I'm getting an error popup while synching that the identity is not > valid. If I click OK often enough, it goes through anyway. > > This computer is not my main system, I have the PIM conduits set to > "handheld overwrites desktop" as the default action. On my main > system, using the same Treo, the same version of the conduits and the > same version of Outlook, but in XP Pro, it works just fine. > > IIRC, the only thing that changed between when it worked and when it > broke was that I may have configured email in Outlook to try it out. I > don't actually remember if I did that with this computer or the other > one. In any case, I have since removed the email configuration. > > It would appear that the problem isn't the syncing itself per se, but > rather something wonky with Outlook. Can anyone here help me? > > -- > Jeffrey Kaplan www.gordol.org > The from userid is killfiled Send personal mail to gordol > > "You're a vicious man." "I'm Head of Security. It's in the job > description." (Lt. Cmdr. Ivanova and Mr. Garibaldi, B5 "The War > Prayer") > > ------------------------------------ > > Yahoo! Groups Links > > >
