Greetings Everyone, 

So, after having my Pre for about a month and having to travel
internationally soon, I decided to call AT&T to ask them if I could get the
unlock code.  I'd had it on every other Palm device.   AT&T had unlocked, at
least two of them for me so that I could use my SIM cards for other
countries.  

 

So, after a bit of talking, the representative told me "we're not allowed to
unlock your device because there is a 10 month exclusivity on it."  I told
her this wasn't acceptable since every other device I'd had was unlocked and
that I wanted to talk to a manager.  He looked into it more and said all he
could do was make a special submission that would take 3-5 business days for
me to hear anything about.  The frustrating thing is that I had called
earlier and the first rep said she was getting into the email system to send
it to me, when I accidentally hung up on her seeing if I could get the IEP
(not sure this is right) number for her.  

 

Has anyone else had this kind of difficulty?  Has anyone had AT&T unlock
their phone?  

 

As I told him, if they are unable to provide me with that code which I need
for business, then they need to let me out of the contract.  I can always
switch to T-Mo and get the new higher end android device that is coming out
in a couple weeks.   

 

We'll see what comes of this.  

 

Michael

 

Michael J. Barnes
Vocalease
Email:  [email protected]
AIM:     atremorer
YIM:     atremorer
Skype: vocalease.michael



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