I could have sworn there was a law passed recently that required carriers to unlock phones at customer's request.
On Jul 10, 2010 6:24 PM, "Michael J. Barnes" <[email protected]> wrote: Greetings Everyone, So, after having my Pre for about a month and having to travel internationally soon, I decided to call AT&T to ask them if I could get the unlock code. I'd had it on every other Palm device. AT&T had unlocked, at least two of them for me so that I could use my SIM cards for other countries. So, after a bit of talking, the representative told me "we're not allowed to unlock your device because there is a 10 month exclusivity on it." I told her this wasn't acceptable since every other device I'd had was unlocked and that I wanted to talk to a manager. He looked into it more and said all he could do was make a special submission that would take 3-5 business days for me to hear anything about. The frustrating thing is that I had called earlier and the first rep said she was getting into the email system to send it to me, when I accidentally hung up on her seeing if I could get the IEP (not sure this is right) number for her. Has anyone else had this kind of difficulty? Has anyone had AT&T unlock their phone? As I told him, if they are unable to provide me with that code which I need for business, then they need to let me out of the contract. I can always switch to T-Mo and get the new higher end android device that is coming out in a couple weeks. We'll see what comes of this. Michael Michael J. Barnes Vocalease Email: [email protected] AIM: atremorer YIM: atremorer Skype: vocalease.michael [Non-text portions of this message have been removed] ------------------------------------ Yahoo! Groups Links [Non-text portions of this message have been removed]
