Interesting. I'm on the phone with RR customer support right now. The CSR told me that there WASN'T a difference in price at first. Then offered to switch me to a manager to confirm that, and I said, "please do". He put me on hold than came back and told me it was a $3.00 decrease, not $5.00. My cablemodem is being provisioned as I type this.
--[Lance] On Sun, 2003-08-24 at 13:10, Ben Pitzer wrote: > Jeremy, > > If you already have a cable modem before setting your service up, tell the > customer service rep that when you call to get an account. They'll need the > MAC of your modem to add into the system for provisioning. If you already > have service, and buy a modem, call customer service, and they'll provision > your modem, deprovision your old modem, and you'll need to return the > TWC-owned modem. They can probably be able to tell you were you can do > that. From that point on, make sure your bill reflects that $5/month > difference for ISP services. Ask the CSR how that will show on your bill > from there on out, and they should be able to tell you. > > Regards, > Ben Pitzer > > --------------------------------------------- > > "Those that can give up essential liberty to obtain a little temporary > safety > deserve neither liberty nor safety." > --Ben Franklin-- > > > > > > -----Original Message----- > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > > Behalf Of Jeremy Portzer > > Sent: Sunday, August 24, 2003 12:06 PM > > To: Triangle Linux Users Group discussion list > > Subject: RE: [TriLUG] broadband in the Triangle area > > > > > > On Sat, 2003-08-23 at 21:36, Ben Pitzer wrote: > > > > > One last thing: If you decide to go with cable, buy your own > > cable modem. > > > The $5 or so you save every month will pay for that modem in > > about 1.5 years > > > or better. > > > > Heya Ben, > > Thanks for all the info. > > > > If you do buy your own cable modem, can you actually get the ISPs to > > refund the "rental" charge? If so, how do you go about doing that? > > It's certainly not itemized on my bill (which comes from Time-Warner > > Cable, even though I have Earthlink service.) > > > > --Jeremy > > > > -- > > /---------------------------------------------------------------------\ > > | Jeremy Portzer [EMAIL PROTECTED] trilug.org/~jeremy | > > | GPG Fingerprint: 712D 77C7 AB2D 2130 989F E135 6F9F F7BC CC1A 7B92 | > > \---------------------------------------------------------------------/ > > -- Carolina Spirit Quest: http://www.carolinaspiritquest.org/ Celebrate The Circle: http://www.angelfire.com/nc/celebratethecircle/ My LiveJournal: http://www.livejournal.com/users/labrown/ -- TriLUG mailing list : http://www.trilug.org/mailman/listinfo/trilug TriLUG Organizational FAQ : http://trilug.org/faq/ TriLUG Member Services FAQ : http://members.trilug.org/services_faq/ TriLUG PGP Keyring : http://trilug.org/~chrish/trilug.asc
