<Flip> Hmmm, on the one hand, you should be able to return a USB device that burns out - especially if other USB devices are working fine on your Machine...
<Flop> Anything with an exposed circuit board is fair game for static shocks, lint induced circuit by-passes, dog licks, etc... and I wouldn't expect anyone to take it back especially if it worked initially... <Flip> An exposed circuit board on an USB device!?! That's a sure sign that some designer screwed up and the device is prone to over-heating (so some manager pried open the case to let it "vent" and then told them to ship it). No one should be selling a substandard unit like that! <Flop> Heck, anyone who buys a substandard unit like that shouldn't expect it to last - it's designed to burn up! Again it comes back to "caveat emptor". I think both you and Intrex share some responsibility. <Flip> But if Intrex won't replace it because the units are "normally" good and they haven't had any other complaints, then they should make good on this one, as it's simply a USB device made out of spec by the manufacturer. Intrex should also make that clear to their customers of this device: that they see this as an open circuit board (and not just simply a plug-n-play USB device). No returns. Since Intrex didn't make that clear to you, I'm back in your court! Jon Carnes -- TriLUG mailing list : http://www.trilug.org/mailman/listinfo/trilug TriLUG Organizational FAQ : http://trilug.org/faq/ TriLUG Member Services FAQ : http://members.trilug.org/services_faq/ TriLUG PGP Keyring : http://trilug.org/~chrish/trilug.asc
