On Sun, 2004-05-16 at 14:39, Jon Carnes wrote: > <Flop> Anything with an exposed circuit board is fair game for static > shocks, lint induced circuit by-passes, dog licks, etc... and I wouldn't > expect anyone to take it back especially if it worked initially...
Intrex should absolutely *NOT* penalize *ANYONE* for static damage, accidental or otherwise. I opted to assemble my own MB/Proc combo when the guy at my local Intrex told me they could mount the proc/memory for free, but static straps were unnecessary because of the way components are built today, and the fact that he was wearing the "right shoes". I was also told that the techs in the Raleigh area also do *NOT* use static straps for the same reasons. For these reasons, if I do shop at Intrex I make sure that the packaging on all static sensitive devices is entirely intact. I don't actually know if the Raleigh stores *really* have such ignorant views on static electricity, so don't take my word for it when shopping your Intrex, just be sure to ask before some guy who claims to have over 10 years experience fries your hardware (especially if he's wearing the wrong shoes, lol) and refuses to take it back. Now, I could be wrong, but the last time I checked, static electricity *does* actually damage low voltage electronic devices. *BUT* I'm also not sure that the IBM training videos I was forced to watch when working for a service center were really correct, and not just some FUD IBM drummed up to make a killing on selling static straps. (Those microscopic photographs of burned IC traces must have been PhotoShopped). I am also not sure if anyone will notice the sarcastic tone of this paragraph. ;-) I have decided to continue shopping at Intrex despite some of the very annoying things the guy at my local shop has said/done, as a Linux user I'm used to dealing with things that cause minor PITAs and have found some "work around" that make my life easier. (Not letting them touch my static sensitive stuff is one of them) Annoying, arrogant and mis-informed salespeople is just the price I pay for cheap and local. Just to clarify, not all the employees at our local Intrex (GV) have been a pain, (in case the Trilug member/Intrex Employee happens to read this). My $.02. --mike
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