Another thing you might try with these kinds of problems is to tell them you're running OSX. , preferably the latest version (Apple just keeps improving and improving OSX so that most techies can't keep up unless they're "Mac fanatics" (of which there are not too many). OSX is still too new for most of those 90 day wonders now manning tech support. -- Al Johnson.
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I just lie and tell them, "Yah, I'm running Windows XP"
Kind of like that Dilbert cartoon where he's laying on his couch telling the tech support guy that he's following all of his directions... when he isn't..
Jeff G. -- TriLUG mailing list : http://www.trilug.org/mailman/listinfo/trilug TriLUG Organizational FAQ : http://trilug.org/faq/ TriLUG Member Services FAQ : http://members.trilug.org/services_faq/ TriLUG PGP Keyring : http://trilug.org/~chrish/trilug.asc
