Corey Mutter wrote:
Joel Ebel wrote:
For anyone wondering what the quality of Earthlink's tech support is,
or anyone just looking for a joke, here's a rather hilarious exchange
I had today with Earthlink's tech support chat system.
[snip trying to explain the concept of 'your server is on a SORBS
blacklist' to a first-level tech-support employee]
I have some (secondhand) tales from the Other Side; my wife used to
actually do first-level ISP tech support. The company was named Shadow
Solutions, and was in the shopping center with Stay Online at 54/55.
(They're out of business now AFAIK; probably just as well).
These guys have the proper attitude... http://www.flex.com/sign_up/
--
Dan Monjar
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