Corey Mutter wrote:
Joel Ebel wrote:

For anyone wondering what the quality of Earthlink's tech support is, or anyone just looking for a joke, here's a rather hilarious exchange I had today with Earthlink's tech support chat system.

[snip trying to explain the concept of 'your server is on a SORBS blacklist' to a first-level tech-support employee]


I have some (secondhand) tales from the Other Side; my wife used to actually do first-level ISP tech support. The company was named Shadow Solutions, and was in the shopping center with Stay Online at 54/55. (They're out of business now AFAIK; probably just as well).


These guys have the proper attitude... http://www.flex.com/sign_up/

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Dan Monjar
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