In general I would agree with you, however in one particular case no.
They had TWC phone and switched to Vonage to save money. With TWC it worked prefectly. Vonage has given them nothing but problems.

Don't mean to bash Vonage at all, just reporting a first hand experience.

http://en.wikipedia.org/wiki/YMMV :)

-Jimmy

jonc wrote:
In these incidents the customer problems are most likely due to internet
connectivity problems. As we always tell our Soho customers:
  If the network is good, it works like magic
  If the network is bad, the results will be tragic...

I'll wager that the happy TWC customer would be just as happy with
Vonage - since their connectivity is good. They might even be happier
with Vonage since they would get more features for less cost.


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