I had my card with me - They said that only certain parts and such were
discounted - none of which I purchased I guess when I pieced together my
computer...
Thanks,
Mark
Jason Tower wrote:
just so everyone knows, i'm forwarding a couple of these posts to our
contact at intrex. it sounds like a few of their employees are
unaware of the trilug discount that was promised to our members. i'm
sure that will be rectified in short order.
that being said, i'm quite certain that you will need your trilug card
to obtain the trilug discount. a membership number provided verbally
isn't going to mean anything to an intrex employee. it can't hurt to
ask, but if they refuse you can't really blame them. heck, i buy
parts from intrex from time to time and have never gotten a discount
because i never have my trilug card with me.
jason
mark wrote:
I bought a computer there a few weeks ago - They didn't except my
card towards anything. They weren't rude but not customer friendly
either - I don't think I'd shop there or recommend them to anyone
either.
Mark
Dave Sorenson wrote:
I had an unpleasant experience at Intrex off of Six Forks as well.
Rudeness and customer unfriendly policies will keep me from shopping or
recommending them to anyone except people I do not like ;-)
Dave
all,
content:
does anyone know if intrex has a policy requiring that we have our
membership card with us at the time of purchase? i was just at the
cary
store, called my wife to get the number off of the card, and had the
discount refused by someone that said that he was the manager
because i
didn't have the card with me.
additional discourse:
i confess that i was rather taken aback by his changing story about if
it was company policy or store policy or his policy. at one point he
stated that he didn't care if it was company policy or not but that it
was his policy. he later recanted that and said that it was "his
understanding of company policy".
as i left i told him that i was very dissatisfied with the transaction
in general and specifically with my interaction with him. he stated
that
he was equally dissatisfied with his interaction with me. i confess
that
i stepped over the "rude" line there. was it appropriate for him to
make
such an unprofessional (even if honest) statement to me? (rhetorical
question.)
conclusion:
anyway, i'm curious if anyone knows what the company policy is. a
quick
perusing of the trilug and intrex sites did not yield anything for me.
thanks,
stan
Stan B. Briggs
+++++++++++++++++++
www.oBoJ.org: openBBQ/openJAM is a celebration of food, music, and
good
times. Attendance is open to all who wish to enjoy some BBQ, accoustic
live music, and the company of others in the spirit of the Open Source
community while supporting an excellent public cause
[www.FriendsOfDix.org].
+++++++++++++++++++
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