I'd really like to know how customs managed to screw it up that badly. I just took a look at what it should have been. There should not have been any duty for a wifi card in Italy and the VAT should have been 21%. The VAT is high enough as it is that they don't need to charge more than the cost of the card itself. That was six times higher than the VAT should have been. The VAT should have been about €9.28.

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