How do you normally receive postal mail? It varies from country to country although if they don't delivery daily you may get a call. There isn't any signature required. It should take about a week in theory although customs, slow/inefficient postal/etc could mean anything from a slight delay (maybe it takes 14 days instead of 6-10 to never arrives or arrives a month and a half later). We are trying to get people to let us know when things get through and how long its taken. We would like to figure out the 'never arrives' from the 'arrives late/extremely late'.

Countries I know are a problem and have a decent idea as to the problems:

Italy: Theft / Corruption by postal workers.
Germany: Insane customs can delay severely (1+ month is not unusual).
Spain: slow- but only slightly. Delivery is fairly reliable.
India: If it gets stuck in customs it'll take a month or more; otherwise delivery is normal

Countries we never have a problem with:

England, Sweden, Netherlands, Norway, Australia, Canada, Ireland, Japan... amongst a number of others.

These are countries we ship to frequently so they are firmly implanted in my memory as being “not at all problematic”. Spain isn't really a problem either even though I put it in the bad list. It's really just more laissez faire attitude toward delivery. It gets delivered when it gets delivered. There are hundreds of countries we have probably delivered to.

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