It appears to me this rep did everything possible to avoid telling you that it wouldn't work and even attempted to mislead you into thinking it might work. I wonder if she worked in public relations at some point because she would be very good at it.

The facts:

1. There are no technical or legal restrictions placed on the customer that prevent them from swapping card.

2. There ARE technical digital restrictions in the BIOS that will prevent the card from working.

3. The rep used words to suggest you buy the laptop and then inquire rather than inquire before purchasing.

#3 Being done so that it increases sales- if people know about the anti-feature they'd avoid it. If thee is a possibility and they get it they are more likely to give in... it's just too much work to return.




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