> The Sound applet opens, the volume controls slide back and forth, the volume hotkeys on my keyboard also give the indication they are working. But no sound.

Install alsa-utils if it is not installed already, and run

$ alsamixer

Press F6 and select your laptop's sound card. Make sure that the Master volume is unmuted and turned up. With your headphones unplugged, do the same with the Speaker volume. With your headphones plugged in, do the same for the Headphone volume.

Then, run

$ speaker-test

and see if white noise plays. Try this both with and without headphones plugged in.

Let me know the results and we'll take it from there.

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