On 08/11/12 17:42 +0100, Àngel Àlvarez Serra wrote: > 2012/11/8 Cédric Krier <[email protected]>: > > On 08/11/12 17:28 +0100, Raimon Esteve wrote: > >> > No, but I don't think it is needed (personaly I never used it) > >> > >> > >> When a customer need to report some record and this record isn't a number > >> sequence (not reference), how to find this record? by ID > > > > I think it is a design issue if the only way to make reference to a > > record is by the technical id. Normally, the rec_name should be good > > enough (but sometimes some more information is required). > > On Mail or Phone support, ID helps us to find the correct record, > sometimes it's dificult to find records only by references, because > products had extra large names and only last 2 chars differs or > simply find correct stock move.
But you still have access to the id from the logs. -- Cédric Krier B2CK SPRL Rue de Rotterdam, 4 4000 Liège Belgium Tel: +32 472 54 46 59 Email/Jabber: [email protected] Website: http://www.b2ck.com/
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