On 29 May 12:19, Dale Scott wrote: > I am in need of an "issue tracking system" integrated with Products > (referencing a specific product), Stock (referencing a specific lot or > serialized item), and Projects (referencing a specific project). Does > anyone know of an existing module that could be used? A more generalized > module would also be suitable, e.g. also integrating customers, vendors, > sales orders, purchase orders, shipping orders, etc. > > If you're not familiar with the concept, an issue tracking system is > essentially a generalized software bug tracker. In addition to the > association with product, stock or project, an issue includes a title, > description, priority, status, reporter name, assignee name, threaded > comments, description of resolution, etc. Issue Tracking Systems go by a > number of names, some of which are Non-Conformance System, Non-Conformance > Reporting (NCR) System, Corrective Action System, CARPAR (Corrective Action > Report / Preventative Action Report) System, and FRACAS (Failure Reporting > And Corrective Action System). Also, in addition to it being good practice > for a business to track issues and their resolution, ISO-9001 certification > generally an issue tracking system to be in place as part of the > organization's Quality Management System (although it could be just a list > maintained on paper).
I think such module will be less powerful than a real issue tracker like roundup [1] which is very easy to customize and even link with some Tryton data. [1] http://www.roundup-tracker.org/ -- Cédric Krier - B2CK SPRL Email/Jabber: [email protected] Tel: +32 472 54 46 59 Website: http://www.b2ck.com/
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