On Fri, 2008-08-22 at 17:51 -0500, Kevin Horn wrote:
> Here are the problems we had (at least from my POV): > 1) We almost never had any feedback from original posters or even > people who had previously worked on a given ticket. I'd suggest comparing the time of the ticket's first report and the time someone asked for feedback. On the ticket I gave as an example, there was a gap of almost a year between the initial filing and the first response (which helpfully consisted of "is this still a problem?"). I don't know how pervasive this is, but it certainly explains why I gave no response on that particular ticket and I'm sure would explain the silence from many others. The problem is almost certainly moot for them by the time the first response comes in. > 2) It's tricky for anyone not developing on TG on a day to day basis > to know who the "right" dev is to assign a ticket to. They change > frequently. Most projects that I've kept track of in this regard typically have one person who is the default assignee. That person is responsible for delegation of the task to the appropriate maintainer. > 3) The ticket updates list really needs to be working, which I see you > have begun addressing. > 4) It needs to be clear how much "authority" this/these person/persons > would have. After all, we don't want to get in the way. > 5) There's probably some others I have forgotten. > > Having one person to do this task would improve several of these > issues, especially if the tickets were all initially assigned to > him/her, though with the current backlog, it might be a bit > overwhelming at first. Exactly =) > I would be willing to give this a shot again (I believe I still have > all the necessary trac permissions, etc.), however, I am about to go > on a weeks vacation, so I wouldn't really be able to do much until > after next Wed. or so. > In fact I would really like to be involved in (at least) helping to > clean up the trac database, as its current state really annoys me :) Regards, Cliff --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "TurboGears Trunk" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/turbogears-trunk?hl=en -~----------~----~----~----~------~----~------~--~---
