Dears, 

In order to access an interactive desktop session on a high-performance 
computing system, I am using a software called Strudel and this latter 
works with TurboVNC. The software was working fine but these last two days 
it is not possible to get an interactive desktop session and I am getting 
an error on the TurboVNC viewer: "Authentification failed".

This is how I use Strudel/TurboVNC: I am using a MAC where I have both 
software installed, after starting the Strudel application, everything 
seems to work fine (the checking process), Turbo VNC is launched but right 
after that I am getting the error: Authentification failed. 

I am new in all of this so the only attempts that I tried so far were:  
1- Restarting my computer 
2- Uninstalling TurboVNC and installing another version (I tried both 
versions: v.2.2.1 and v.2.1.2) but still, I am getting the authentification 
error. 

Do you have any suggestions to fix this issue, please? 

Best, 

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