You can open a support ticket here: http://help.twitter.com/requests/new
-- Chris Thomson On 2009-12-19, at 7:30 PM, Abir wrote: > Hey Guys, > > 1. An user had done a "Report Spam" in response to a marketing message > we sent based on product keywords in their recent tweet. > > 2. We talked w the user over Facebook and agreed not to send him more > marketing Tweets and he has agreed to withdraw the spam complaint. > > 3. We can't locate a way to open a support ticket to notify you here: > http://twitter.com/help/start > > 4. Should we email or @ message someone? What's the protocol you guys > want to follow? > > Thanks, > Abir
