It was probably a temporary issue. Just came back from a trip and
tried submitting the ticket again, successfully.

Hope I can get some answers! If I do, I'll update here, so people with
the same problem can easily find them :)

Thanks!
Alexandre Cisneiros Filho.

On Jan 7, 12:09 am, Matt Harris <mhar...@twitter.com> wrote:
> Hey Alexandre,
>
> Which browser are you using? The ticket submission worked for me so I wonder 
> if it's a browser specific bug.
>
> Best,
> @themattharris
>
> On Jan 5, 2011, at 20:37, Cisneiros <alexan...@cisneiros.com> wrote:
>
>
>
>
>
>
>
> > Sorry, I could not send a ticket, got this: "There was an error
> > preventing ticket submission. Please try again later."
> > Tried more than once and got nothing.
>
> > I'm really blind here, have no idea what's happening... Anyone can
> > help?
>
> > Thanks,
> > Alexandre Cisneiros.
>
> > On Jan 4, 4:27 pm, Matt Harris <thematthar...@twitter.com> wrote:
> >> Hi Alexandre,
>
> >> You should be able to access up to 3200 Tweets (including Retweets) for 
> >> your
> >> account though the user_timeline method. If this isn't the case let our 
> >> user
> >> support team know so they can check nothing has got confused in your
> >> account. You can contact them through:
> >>    http://bit.ly/twicket
>
> >> Best,
> >> @themattharris
> >> Developer Advocate, Twitterhttp://twitter.com/themattharris
>
> >> On Mon, Jan 3, 2011 at 7:17 PM, Cisneiros <alexan...@cisneiros.com> wrote:
> >>> Hello.
>
> >>> I'm developing an application that has to analyse as much tweets of a
> >>> user as possible (all of them would be the optimal case, but the API
> >>> returns up to 3200 tweets, but no big deal).
>
> >>> The problem is that I'm getting a different amount of tweets for every
> >>> user I try. With my personal account, I can get about 470 tweets (3
> >>> pages of 200 tweets). When I try to get the 4th page, it returns
> >>> blank. You can try it out with my account;
>
> >>>http://api.twitter.com/1/statuses/user_timeline/Cisneiros.json?count=...
> >>> <--- has tweets
>
> >>>http://api.twitter.com/1/statuses/user_timeline/Cisneiros.json?count=...
> >>> <--- hasn't tweets (as of jan 4rd, 2011 / 12:11 AM -03:00)
>
> >>> I tried to get my tweets while authenticated on my girlfriend's
> >>> account, instead of mine, but got the same results. No matter who is
> >>> authenticated, I get the same number of tweets for every user I try
> >>> (but they differ between themselves).
>
> >>> If I try another user, I can get more pages (like 15 pages of 200, for
> >>> example). Other users just return 2 pages...
> >>> I really have no idea whats happening. I know that this method strips
> >>> the retweets, but I don't retweet that much to, from 3200 status, have
> >>> only 470 real updates by me.
>
> >>> If anyone can give a light on how to fetch all possible tweets from a
> >>> user, I you really appreciate. I have done lots of searching, but
> >>> found nothing to help me solving this.
>
> >>> Thanks in advance,
> >>> Alexandre Cisneiros Filho.
>
> >>> --
> >>> Twitter developer documentation and resources:http://dev.twitter.com/doc
> >>> API updates via Twitter:http://twitter.com/twitterapi
> >>> Issues/Enhancements Tracker:
> >>>http://code.google.com/p/twitter-api/issues/list
> >>> Change your membership to this group:
> >>>http://groups.google.com/group/twitter-development-talk
>
> > --
> > Twitter developer documentation and resources:http://dev.twitter.com/doc
> > API updates via Twitter:http://twitter.com/twitterapi
> > Issues/Enhancements Tracker:http://code.google.com/p/twitter-api/issues/list
> > Change your membership to this 
> > group:http://groups.google.com/group/twitter-development-talk

-- 
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