> I am using Antivirus on the server .can this effect and  delay .

You will find out once you add ping to provide some evidential
diagnostics of the problem.  

Anti-virus software should only be looking at changed files, not TCP
streams.  But that term is now used to cover a lot more, such as
firewalls, email monitoring, etc, which can cause unexpected internet

But since you only have a problem with a single remote client site, it's
highly unlikely to be a server or software issue. 


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