It will be 30 users on the phones, My main question is how will it know which phone is on which machine and how does it display the screen information.
You can reply direct to me on [EMAIL PROTECTED] Many thanks -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Peter Olson Sent: 09 June 2004 21:10 To: '[EMAIL PROTECTED]' Subject: RE: [U2] Dialers with Universe not in the UK but it in the states using dialogic ( IBM ?? ) products .... how many phone reps ? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Orange Sent: Tuesday, June 08, 2004 6:22 AM To: [EMAIL PROTECTED] Subject: [U2] Dialers with Universe Has anyone in the UK used a phone system with Dialers that will dial a number and route the call on answer to a user and display the information relating to the call on the uses screen. We are a call centre running universe 10 on Windows 2000 server we are expanding and want a new phone system, any help would be appreciated. ------- u2-users mailing list [EMAIL PROTECTED] To unsubscribe please visit http://listserver.u2ug.org/ This e-mail, including attachments, may include confidential and/or proprietary information, and may be used only by the person or entity to which it is addressed. If the reader of this e-mail is not the intended recipient or his or her authorized agent, the reader is hereby notified that any dissemination, distribution or copying of this e-mail is prohibited. If you have received this e-mail in error, please notify the sender by replying to this message and delete this e-mail immediately. ------- u2-users mailing list [EMAIL PROTECTED] To unsubscribe please visit http://listserver.u2ug.org/ ------- u2-users mailing list [EMAIL PROTECTED] To unsubscribe please visit http://listserver.u2ug.org/
