The knowledge base does include how-to information, even if it is in a support call. Why should a user or var bother someone up the food chain when the information is already held somewhere? I forgot, we are talking about the 'crown jewels' aren't we.;-)
Please, I do like the product, it just seems that things are a lot harder than they should be. Phil Walker +64 27 5336294 +64 3 3120352 [EMAIL PROTECTED] Gnosys Consulting Limited 25 Roscrea Place, Mandeville North, RD2 Kaiapoi, North Canterbury 8252, NEW ZEALAND DISCLAIMER: This electronic message together with any attachments is confidential. If you are not the intended recipient, do not copy, disclose or use the contents in any way. Please also advise us by return e-mail that you have received the message and then please destroy. Gnosys Consulting Limited is not responsible for any changes made to this message and / or any attachments after sending by Gnosys Consulting Limited. We use virus scanning software but exclude all liability for viruses or anything similar in this email or any attachment. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin P Lynch Sent: Friday, February 18, 2005 9:32 AM To: [email protected] Subject: RE: [U2] uv pe I'm not sure what docs you are referring to , but ALL of the documentation for UD and UV is available either online or via pdf download on IBMs website. I agree that the knowledgebase should be open, but it doesn't hold tech docs, it only holds support call information and it's generally not as useful as the U2 and MV forums/lists. If there's some specific documentation that you don't have, let me know and I'll be glad to send you the link. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Aherne, John Sent: Thursday, February 17, 2005 2:31 PM To: [email protected] Subject: RE: [U2] uv pe Ease of development? Very little support required? I have just started to use UD, and development is horrific, it take 10 times longer to do things that can be accomplished by a single line query in an RDBMS'. Our system requires constant attention, more attention than even MS Sql server on a bad week. But the thing that annoys me most is the poor support from IBM. I cannot get access to some of their tech docs because our UD license is held by our VAR (Don't ask). What kind of policy is that? For any other DBMS I can get access to vast amounts of information, and I don't even need to have seen the software, nevermind have a license. I looked forward to working with UD when I found out I would be developing on it, I have never used an mvdbms before, and the concept intrigued me. But so far, I do not see any benefit to using UD for anything what-so-ever, and nothing IBM or our VAR has provided has even hinted that UD, and UV are anything but an archaic relic of times gone by, like COBOL. Why else would a company make it so difficult for someone to learn about development on their software, if not because they didn't really have any interest in supporting it, and believe that you should have upgraded to more modern technology already? Regards, John Aherne -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin P Lynch Sent: Thursday, February 17, 2005 10:44 AM To: [email protected] Subject: RE: [U2] uv pe Bill, So you have a fast quick Oracle or DB2 solution that doesn't involve pulling teeth or a learning curve and is cost effective and machine independent ? Let me know the stock symbol ! Perhaps all the people who are touting Oracle and SQL Server should go develop in them and they can try competing with Peoplesoft , JD Edwards, SAP et al. The strength of U2/mvDbms lies in the ease of development and the fact that the apps run forever requiring very little support. Try running some of those other systems without a DBA and a Unix/Windows technician available on a very regular basis. Kevin Lynch -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Bill H. Sent: Thursday, February 17, 2005 11:20 AM To: [email protected] Subject: RE: [U2] uv pe Phil: Although this is a U2 specific list, the same pricing problem exists with ALL mvDbms products. In addition knowledge seems to be locked up and there are so many proprietary solutions to simple problems. Developers often have to pull teeth to solve some basic problems. Every business problem requiring an mvDbms solution seems to entail a steep learning curve (kind of like Linux and networking). Since the mvDbms vendors aren't interested in long-term revenue but in short-term profits I doubt whether this will change. So, in the long-term we'll all have to migrate off of the dbms (or die first). :-) Bill ------- u2-users mailing list [email protected] To unsubscribe please visit http://listserver.u2ug.org/ ______________________________________________________________________ This email has been scanned by the Inbound TSH Mail Filter Please Report any issues to [EMAIL PROTECTED] ______________________________________________________________________ ------- u2-users mailing list [email protected] To unsubscribe please visit http://listserver.u2ug.org/ ------- u2-users mailing list [email protected] To unsubscribe please visit http://listserver.u2ug.org/
