John, We are contractually bound to work though our valued business partners. We do appreciate your loyalty, we really do. However, your contracts are with your Master VAR. We happily assist our Master VARs and direct partners with technical information. They in turn provide that information to you in the form of technical support and training (if they offer it).
Here in the North America, we have some Master VARs, but generally we work with partners directly. In other regions, they may sell more through distributors and/or Master VARs. It has been this way for a very long time. Work with your Master VAR and they'll work with us. Regards, LeRoy F. Dreyfuss Product Manager IBM UniVerse and UniData (U2) Extended Relational Databases IBM Information Management Software Tel: 303-672-1254 Fax: 303-294-4832 Mobile: 720-341-4317 Tie-line: 770-1254 External email: [EMAIL PROTECTED] WWW: http://www.ibm.com/software/data/u2 "John Kent" <[EMAIL PROTECTED] m.au> To Sent by: "U2Users" [EMAIL PROTECTED] <[email protected]> stserver.u2ug.org cc Subject 02/16/2005 07:06 Re: [U2] uv pe PM Please respond to [EMAIL PROTECTED] er.u2ug.org Kevin, as far as i know there are only 2 in Australia and we are turned down by IBM not by my our master var Good product, bad support and embarassing when your clients start complaining about IBM jak ----- Original Message ----- From: "Kevin P Lynch" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Thursday, February 17, 2005 10:46 AM Subject: RE: [U2] uv pe > jak, > perhaps you need a better master var. > > Lester, > one thing I would ask though is > why the Knowledgebase portion of techconnect is protected, > is there some reason that ordinary website users can't look up old info ? > > kevin lynch > The Systems House > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of John Kent > Sent: Wednesday, February 16, 2005 5:19 PM > To: [email protected] > Subject: Re: [U2] uv pe > > What a joke Leroy > > I cant get access to Tech connect as we get our universe licenses through > a > master var This annoys us plus our client sites with inhouse programmers > > Its hard to defend IBM when they treat you like this > > jak > ----- Original Message ----- > From: "Leroy Dreyfuss" <[EMAIL PROTECTED]> > To: <[email protected]> > Sent: Wednesday, February 16, 2005 4:05 PM > Subject: RE: [U2] uv pe > > >> They are coming. We haven't broken any promises. The quarter is only half >> over. >> >> I would have thought a fair number of you folks would have downloaded >> earlier versions by now as they were on the U2TechConnect Website for a >> couple of years. We know you all want the latest and greatest features we >> have to experiment with, and you'll have them with just a little >> patience. >> Because they are free evaluation copies, we are required to package them >> a >> bit differently, and the U2 group was not the only group involved in the >> process. We, too, had to wait. >> >> They are nearly ready to be placed on the Web again, and we do regret the >> time it has taken to get this far. We will be sure to announce their >> arrival as soon as they are ready. >> >> Thanks again for waiting. >> >> >> Regards, >> >> LeRoy F. Dreyfuss >> Product Manager >> IBM UniVerse and UniData (U2) Extended Relational Databases >> IBM Information Management Software >> Tel: 303-672-1254 Fax: 303-294-4832 >> Mobile: 720-341-4317 Tie-line: 770-1254 >> External email: [EMAIL PROTECTED] >> WWW: http://www.ibm.com/software/data/u2 >> >> >> >> "Marc Harbeson" >> <[EMAIL PROTECTED] >> .com> To >> Sent by: <[email protected]>, >> [EMAIL PROTECTED] <[email protected]> >> stserver.u2ug.org cc >> >> Subject >> 02/15/2005 09:28 RE: [U2] uv pe >> PM >> >> >> Please respond to >> [EMAIL PROTECTED] >> er.u2ug.org >> >> >> >> >> >> >> :-) >> >> I was so mad..... I had just sent the email to IBM asking them where PE >> was just a few days ago.... and got put off again... till march. >> >> This crap is beyond silly... I can download all kinds of PE versions of >> Oracle.... <poke poke poke> >> >> Have I lit a big enough fire yet? Where's the gas!?!? >> >> LOL MOVE IT IBM!!!!!! >> >> -----Original Message----- >> From: [EMAIL PROTECTED] on behalf of Bruce Nichol >> Sent: Tue 2/15/2005 9:32 PM >> To: [email protected] >> Cc: >> Subject: RE: [U2] uv pe >> >> >> >> Goo'day, >> >> HeHe..... >> At 20:24 15/02/05 -0500, you wrote: >> >> ><soapbox> >> > >> >IBM's inability to deliver development tools ON TIME makes >> myself wander >> >> Obviously a typo, but I can't help myself.....(sorry!) >> >> We "wandered" too.....to a different MV....... >> >> >-- >> >No virus found in this incoming message. >> >Checked by AVG Anti-Virus. >> >Version: 7.0.306 / Virus Database: 265.8.8 - Release Date: >> 14/02/05 >> >> Regards, >> >> Bruce Nichol >> Talon Computer Services >> ALBURY NSW 2640 >> Australia >> >> http://www.taloncs.com.au >> >> Tel: +61 (0)411149636 >> Fax: +61 (0)260232119 >> >> If it ain't broke, fix it till it is! >> >> >> -- >> No virus found in this outgoing message. >> Checked by AVG Anti-Virus. >> Version: 7.0.306 / Virus Database: 265.8.8 - Release Date: >> 14/02/05 >> >> >> >> >> -- >> No virus found in this outgoing message. >> Checked by AVG Anti-Virus. >> Version: 7.0.306 / Virus Database: 265.8.8 - Release Date: >> 14/02/05 >> ------- >> u2-users mailing list >> [email protected] >> To unsubscribe please visit http://listserver.u2ug.org/ >> ------- >> u2-users mailing list >> [email protected] >> To unsubscribe please visit http://listserver.u2ug.org/ >> >> [demime 1.01d removed an attachment of type image/gif which had a name of >> graycol.gif] >> >> [demime 1.01d removed an attachment of type image/gif which had a name of >> pic20894.gif] >> >> [demime 1.01d removed an attachment of type image/gif which had a name of >> ecblank.gif] >> ------- >> u2-users mailing list >> [email protected] >> To unsubscribe please visit http://listserver.u2ug.org/ > ------- > u2-users mailing list > [email protected] > To unsubscribe please visit http://listserver.u2ug.org/ > > ______________________________________________________________________ > This email has been scanned by the Inbound TSH Mail Filter > Please Report any issues to [EMAIL PROTECTED] > ______________________________________________________________________ > ------- > u2-users mailing list > [email protected] > To unsubscribe please visit http://listserver.u2ug.org/ ------- u2-users mailing list [email protected] To unsubscribe please visit http://listserver.u2ug.org/ [demime 1.01d removed an attachment of type image/gif which had a name of graycol.gif] [demime 1.01d removed an attachment of type image/gif which had a name of pic27417.gif] [demime 1.01d removed an attachment of type image/gif which had a name of ecblank.gif] ------- u2-users mailing list [email protected] To unsubscribe please visit http://listserver.u2ug.org/
