Hi all. I have a question and hopefully I'll give you all the info you need to 
answer.

Universe 9.4 SB+ 3.4.0 I don't know if SB+ comes into play on this.  NT

We make a copy of our live account every so often. When doing this we use NT to 
make the copy and then run it through a universe process so that Universe knows 
about the account. All works just fine, we have been doing this for years.

What I just am now doing is creating a VOC pointer on a different machine (our 
testing machine which happens to be w2k) and pointing over to Universe files in 
the copied account. The pointer works fine on some files and not so fine on 
other. It works fine on all files in the Live account, it is the copy of the 
account it doesn't work in.

The trigger here seems to be files that have I_XXXX folders on them, Index Map?.

We are of the mind that when we copy the account over, some pointer is not 
being re-set in these files/index maps. That we are failing to run a routine 
when we first copy the account.

This voc pointer works fine on the original 'live' account and fine on files in 
the test account that don't have this I-folder. 

We checked permissions, sharing and all those goodies. Don't see any reason 
there for this. And again, it works on (apparently) all files without the 
"I-xx" and doesn't work on all files with one. 

What are we missing?

>CT VOC SM.ORDERS                                                               
                                                                                
     SM.ORDERS                                                                  
0001 F                                                                          
0002 \\MACHINENAME\ACCOUNTTEST\SM.ORDERS                                        
      
0003 E:\OTHERTEST\D_SM.ORDERS                                                   
  
>LIST SM.ORDERS                                                                 
Unable to open index map "g:\accounttest\I_SM.ORDERS/INDEX.MAP" for 
read/write,Un
able to open "SM.ORDERS" file.                                                  
>                                                                               


Thanks,

Marilyn A. Hilb 
Value Part, Inc
Direct: 847-918-6099
Fax: 847-367-1892
[EMAIL PROTECTED]
www.valuepart.com
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