Hi All,
A couple of months ago you all helped me with CALLHTTP and now I am back to
ask for help with SMS. The CALLHTTP is working great, btw.
We have a division in Malaysia that wants to be able to have their outside
sales reps check on their monthly sales goals using cell-phones and/or
pda's. The question I have for the U2 world is if this has been done already
and if you can give me some guidelines on what to do and what not to do?
We see this as either:
1. exporting the sales goals data to an external server that is accessible
from the web
2. have the phone send a query to the Unidata system and then receive a
reply with the individual's data, on demand.
3. any other ways to approach a solution to this problem, of course. :)
The problem that I see with option 1 is that even though we may have some
sales reps in the field that want to use the new remote query ability there
could be many more that are just as happy without doing anything different
from what they already have. If we off-load the data to a web-service then
we either have to update everybody's data (possible security concerns) or
mark the records of the sales reps that want to participate (still some
security concerns) and off-load only the marked ones.
Option 2 is more granular but do I have to worry about different protocols
or standards used by the different phone services?
I hope I have explained myself well enough. Oh yeah, can anyone recommend a
good resource for the programming of SMS?
Thanks for any and all assistance.
Regards,
Bruce Lunt
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