Exactly !
A good knowledge flow opens people's eyes and creates opportunities.
And it's not just an end user issue. Without knowledge flow where will the next
generation of vars come from? Who will bring new blood and investment? How will
we encourage developers into our market ? How much more difficult are we making
it to sell mv based solutions to end users by obscuring the full potential of
what they are buying ? How many times have mv-invested companies resorted to
other solutions because they didn't unow that their existing systems had the
capabilities to deliver what they needed all along?
It is in all our interests - users, vars, consultants - to raise and keep
fresh the profile of this technology. That begins by making sure people out
there can understand what it can achieve for them.
I remember an speech years ago by a mv vendor proudly saying that 80% of his
business was repeat business. He saw that as customer care. I saw it as lack of
outreach. Who was right?
Brian
-----Original Message-----
From: "Ken Wallis"<[EMAIL PROTECTED]>
Sent: 11/11/06 23:42:25
To: "[email protected]"<[email protected]>
Subject: RE: [U2] Access to IBM knowledgebase for in-house developers
Chuck Stevenson wrote:
> Interestingly, guys like me don't care, because vars like Strategy
> Seven are nice to us. It would be end users with curmudgeonly vars
> that would need a user group to make this end run. I still think
> someone who cares should submit a U2UG enhancement request and others
> should second it. Otherwise IBM only hears about you through the very
> var who is blocking you.
And the odd thing is that it is VARs like S7 who make money from their
generic skills in the database platforms rather than from working in
specific vertical markets with their applications. You would have thought
S7 were the sort of VAR who might consider themselves in danger of losing
revenue by working to get this information out.
Clearly, however, they must realise that access to information helps users
understand what is possible and want to make use of the technology.
Cheers,
Ken
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