Over the last few years I have tried on several occasions to get access
to the knowledgebase through my var and have been told that they would
see about getting it for me. Last time was about 6 months ago, I'm still
waiting. Which tells me either they haven't tried to get it for me or
there is a problem getting it through IBM.


-----Original Message-----
From: Nancy Fisher [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, July 18, 2007 12:45 PM
To: [email protected]
Subject: Re: [U2] UniData 7.1 vs. MS SQL 2005 performance

My var retrieved some info on setting up PDF from SB+ report writer for
me 
one time.  It was barely legible and not helpful.
I was still glad to get it. VAR said they could try and get access for
me 
but hadn't any success in the past...
I never heard back.

Still can't use HTML or PDF from (character based) SB+.

I do recall hearing the VAR angle but my experience with our VAR didn't 
really support that.

Nancy Fisher
Peninsula Truck Lines, Inc
Auburn, Washington
253/929-2040
[EMAIL PROTECTED]
----- Original Message ----- 
From: "Brian Leach" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Wednesday, July 18, 2007 9:42 AM
Subject: Re: [U2] UniData 7.1 vs. MS SQL 2005 performance


> Nancy
>
> this was discussed in the past at great length! To summarize:
>
> When the U2UG was formed, we petitioned for IBM to open up their
knowledge 
> sources. The problem is their vars, some of whom do not want their
users 
> to get access (and presumably show up how p*ss p**r their support may
be).
>
> So a compromise was reached - if the var agrees, you can get access.
Of 
> course, some vars won't - but then you could always buy a single user
UV 
> from a sensible and capable var who will. that's probably worth the
cost 
> of the material anyway.
>
> it's also one of the reasons we started the U2UG knowledge base - and 
> we're about to launch a Wiki on the same site.
>
> Brian
>
>
> Why doesn't IBM allow access to all information that would help users
-
> we've already bought the product?
>
> Nancy Fisher
> Peninsula Truck Lines, Inc
> Auburn, Washington
> 253/929-2040
> [EMAIL PROTECTED]
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