There are a bunch of *log files in the bin directory (some are .log and some
are .errlog). They may have a clue in them. I just had a problem with my PE
version at home not starting properly and found a clue in the smm.errlog file.
Turns out one of the files in the bin directory was set to read only and UD
wouldn't fully start. I think I had to set a flag to increase the tracing
level though.

It may be tough if they've installed/upgraded UD a couple of times - who knows
where they decided to put things. Could it be something as silly as updatevoc
not being run in the accounts? What if you try to connect to the full path to
the database (rather than what's in ud_database).

hth
Colin Alfke
Calgary, Canada
> From: precisonline> > Colin, I agree. In retrospect, creating the files from
scratch seems to be> a bad idea.> > This being a client system I don't have
the flexibility to create a new> account. I set up ud_database entries for all
of the known accounts and VSG> blows up exactly the same way on each with that
"helper program error", so> I'm thinking that udsrvd is not being started for
whatever reason. The> train of thought at the moment is that the version of
udsrvd does not match> unirpcd and that may be causing the issue, as we're
already ruled out> permissions and just about everything else I can think of.
I also compared> the size of udsrvd on a 6.1 system that works and the size is
about 100K> smaller on this system that doesn't work.> > But that begs the
question: If one of these programs doesn't start, is the> event logged
anywhere?> > -Kevin
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