Hi John, everyone,
So you asked my opinion, I think - and I will give it!
This is what I think about buying something: everything is negotiable.
This is what I think about the cloud and risk: it has to balance out. Are
you gaining enough benefit by moving the data to the cloud to risk losing
it? And what does losing it mean, really? And what are the real chances of
that loss? Can you mitigate the loss by taking your own backups...? Or can
you hold the vendor's feet to the fire and insist they warrant their backup
and security?
Here's another thing about the cloud - its newish. What is going to be
standard has yet to be evolved. I can promise you that there are cloud
service providers that warrant the data. And I can promise you that there
are consumers (including military, for example) that simply require that. I
reckon you pay for it. It is a balancing act.
I'm a small business - but I'm moving to the cloud more and more. But I
actually backup what's there as routinely as I ever did. It's just easier.
And that's my 2c. Let us know what you decide!
Susan Joslyn
------------------------------
Message: 2
Date: Wed, 30 Nov 2011 16:25:00 -0500
From: John Thompson <jthompson...@gmail.com>
To: U2 Users List <u2-users@listserver.u2ug.org>
Subject: [U2] Cloud Legal Question - and a request for Contact Info -
IT Legal Issues
Message-ID:
<CAC9PEaWxmo1Dquo2uF8hoaqVhVK6r=wmcfqmyj7yk10v2eq...@mail.gmail.com>
Content-Type: text/plain; charset=ISO-8859-1
The company I work for is looking at a product that stores a bunch of "our"
sales data in the "cloud"
Our internal legal person had a look at the contract that the company is
proposing and apparently it has a little clause in their that they are not
liable if the data gets stolen.
Is this standard with cloud products?
Also, I remember some folks at Spectrum talking about this, and I still
have the business cards, but, I am not in the office,
AND I foolishly forgot to store them in my contacts.
Susan J., I think you probably talked about this?
Maybe I can have my legal person fill out a contact form on your site?
(sj+ dot com)
--
John Thompson
------------------------------
Message: 3
Date: Wed, 30 Nov 2011 21:33:06 +0000
From: Daniel McGrath <dmcgr...@rocketsoftware.com>
To: U2 Users List <u2-users@listserver.u2ug.org>
Subject: Re: [U2] Cloud Legal Question - and a request for Contact
Info - IT Legal Issues
Message-ID:
<5bd6632ff31e684ba6fb6d8c2da98f8422bef...@nwt-s-mbx2.rocketsoftware.com>
Content-Type: text/plain; charset="us-ascii"
>From AWS Amazon's customer agreement:
"FURTHER, NEITHER WE NOR ANY OF OUR AFFILIATES OR LICENSORS WILL BE
RESPONSIBLE FOR ANY COMPENSATION, REIMBURSEMENT, OR DAMAGES ARISING IN
CONNECTION WITH: <snip> (D) ANY UNAUTHORIZED ACCESS TO, ALTERATION OF, OR
THE DELETION, DESTRUCTION, DAMAGE, LOSS OR FAILURE TO STORE ANY OF YOUR
CONTENT OR OTHER DATA"
I think you will find it is quite common. That is why it is extremely
important to analyze the risks vs benefits of any outsourcing, particularly
of your data and take any necessary precautions (such as encrypting your
data) to minimize those risks.
-----Original Message-----
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of John Thompson
Sent: Wednesday, November 30, 2011 2:25 PM
To: U2 Users List
Subject: [U2] Cloud Legal Question - and a request for Contact Info - IT
Legal Issues
The company I work for is looking at a product that stores a bunch of "our"
sales data in the "cloud"
Our internal legal person had a look at the contract that the company is
proposing and apparently it has a little clause in their that they are not
liable if the data gets stolen.
Is this standard with cloud products?
Also, I remember some folks at Spectrum talking about this, and I still have
the business cards, but, I am not in the office, AND I foolishly forgot to
store them in my contacts.
Susan J., I think you probably talked about this?
Maybe I can have my legal person fill out a contact form on your site?
(sj+ dot com)
--
John Thompson
_______________________________________________
U2-Users mailing list
U2-Users@listserver.u2ug.org
http://listserver.u2ug.org/mailman/listinfo/u2-users
------------------------------
Message: 4
Date: Thu, 1 Dec 2011 08:37:53 +1100
From: David Jordan <da...@dacono.com.au>
To: U2 Users List <u2-users@listserver.u2ug.org>
Subject: Re: [U2] Cloud Legal Question - and a request for Contact
Info - IT Legal Issues
Message-ID:
<6F91EB9F76538448AB0D1D84E19424D15F139ED072@DACONOSBSERVER2.daconosbs.local>
Content-Type: text/plain; charset="us-ascii"
Something people do not understand with many cloud applications. When they
say multitenant, that means that I have 1 table per function for all
clients. So my customer file would have a key client.no*customer.no, my
parts file would be client.no*part.no and so on.
How client 1 sees only client 1 data is dependent on the software selecting
client 1 from each table. You cannot secure a database on the basis of an
index, so client 1 and client 2 have the same access to the database and
depend on security written in the program.
You can then understand why the contract has such a term on it.
Regards
David Jordan
-----Original Message-----
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of John Thompson
Sent: Thursday, 1 December 2011 8:25 AM
To: U2 Users List
Subject: [U2] Cloud Legal Question - and a request for Contact Info - IT
Legal Issues
The company I work for is looking at a product that stores a bunch of "our"
sales data in the "cloud"
Our internal legal person had a look at the contract that the company is
proposing and apparently it has a little clause in their that they are not
liable if the data gets stolen.
Is this standard with cloud products?
Also, I remember some folks at Spectrum talking about this, and I still have
the business cards, but, I am not in the office, AND I foolishly forgot to
store them in my contacts.
Susan J., I think you probably talked about this?
Maybe I can have my legal person fill out a contact form on your site?
(sj+ dot com)
--
John Thompson
_______________________________________________
U2-Users mailing list
U2-Users@listserver.u2ug.org
http://listserver.u2ug.org/mailman/listinfo/u2-users
------------------------------
Message: 5
Date: Wed, 30 Nov 2011 15:39:30 -0600
From: Charlie Noah <cwn...@comcast.net>
To: U2 Users List <u2-users@listserver.u2ug.org>
Subject: Re: [U2] Simple SB screen display question
Message-ID: <4ed6a292.7040...@comcast.net>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Hi Bob,
It's just my opinion, but I just don't trust the "cloud" that much, no
matter what the contract says.
Regards,
Charlie Noah
Charles W. Noah Associates
cwn...@comcast.net
<http://www.linkedin.com/in/charlienoah>
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