1) Try stopping/starting RedBack 2) Ensure that you are an SB ROOT user and log to LIVE to ensure everything compiles (rolling to LIVE does not recompile - you have to log there) Martin
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of David Jordan Sent: 22 January 2012 06:00 To: U2 Users List Subject: Re: [U2] Redback Connection Problem Hi John My guess is that there are security restrictions on the Live system that are not on the test system Regards David Jordan -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Israel, John R. Sent: Sunday, 22 January 2012 2:53 PM To: 'U2 Users List' Subject: [U2] Redback Connection Problem I have 3 UniData accounts (LIVE.DATA, PILOT.DATA & TEST.DATA). Each has its own web site (live, pilot & test). We are using Redback (U2 Web DE). We are using Epicor's Avanté backend and a HEAVILY customized version of their ePortal web software. Over the past few months, I have developed code in TEST and moved it to PILOT for user testing. Everything works 100% in TEST and PILOT. Today, I loaded everything from PILOT to LIVE (UniData code, web stuff, Redback objects, etc.) There are 2 ways that the web pages connect to UniData: myCart.Open2 account,"SF:oPreOrder" - where myCart is the object account is the ePortal account (sister account to the Avanté account) and oOrder.Open2 accnt,"SF:oOrder",userid,passwd - where oOrder is the object, accnt is the Avanté account userid is the Redback login passwd is the Redback passwd I have never been told the reason for a difference, but it works cleanly in TEST and PILOT , but the 2nd type of connection is failing in LIVE. I have confirmed that the userid and password are correct (the same in TEST and PILOT since Redback is global) and accnt is the intended Avanté account. If I do not get success over the weekend, I will be contacting Epicor for help, but I would REALLY like to get this working before Monday. Any thoughts? John John Israel Senior ERP Developer Dayton Superior Corporation 1125 Byers Rd Miamisburg, OH 45342 Office: 937-866-0711 x44380 Fax: 937-865-9182 [email protected] This message w/attachments (message) is intended solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments, and be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited. _______________________________________________ U2-Users mailing list [email protected] http://listserver.u2ug.org/mailman/listinfo/u2-users _______________________________________________ U2-Users mailing list [email protected] http://listserver.u2ug.org/mailman/listinfo/u2-users Click https://www.mailcontrol.com/sr/wQw0zmjPoHdJTZGyOCrrhg== to report this email as spam. -------------------------------------------------------- Epicor Software (UK) is a limited company registered in England & Wales. Registration Number: 2338274. Registered Office: 6th Floor, One London Wall, London EC2Y 5EB This e-mail is for the use of the intended recipient(s) only. If you have received this e-mail in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not use, disclose or distribute this e-mail without the author's prior permission. We have taken precautions to minimize the risk of transmitting software viruses, but we advise you to carry out your own virus checks on any attachment to this message. We cannot accept liability for any loss or damage caused by software viruses. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Epicor Software (UK) Limited or any other company within its group. This message has been scanned for malware by Websense. www.websense.com _______________________________________________ U2-Users mailing list [email protected] http://listserver.u2ug.org/mailman/listinfo/u2-users
