So what does "Service Level Agreement Metrics" or "Operational Level
Agreement Metrics" mean.

Is this the new MTBF, ie Mean Time Between Failures.

----- Original Message -----
From: "Ross Ferris" <[EMAIL PROTECTED]>
To: "U2 Users Discussion List" <[EMAIL PROTECTED]>
Sent: Monday, March 15, 2004 10:47 PM
Subject: RE: Terminology

I'm on the wrong side of the world, but IIRC DataFlo is a product, like
InfoFlo - these days out of the Epicore stable

I'd imagine SLA would be a "Service Level Agreement" and OLA would be an
"Operational Level Agreement", both relating (more or less) to the uptime &
availability of a system

Ross Ferris
Stamina Software
Visage – an Evolution in Software Development

>-----Original Message-----
>Behalf Of Mark Johnson
>Sent: Tuesday, 16 March 2004 12:56 PM
>Subject: Terminology
>Dear all:
>I'm not familiar with the following as referred to by MV: SLA and OLA
>Also, what is Dataflo. My guess is it may be a 4GL or it could be a 3.5GL
>like Eclipse.
>u2-users mailing list
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