Just wanted to  send a follow up should this occur to others. The 
problem seems to have been 'garbage collect' related. The software
house that initially set up RedBack for us, never set the parameters
for 'garbage collect' to run. We had entries in WWSTATE from day one
that RedBack was started. I have since cleared out all the junk and
have garbage collect running regularly - end result is that we have
not had a responder hang busy since.

  Much thanks and appreciation for the insight !!!

Barry Rogen
Senior Programmer
PNY  Technologies
(973) 515 - 9700  ext 5327
The quality of a person's life is in direct
proportion to their commitment to excellence
regardless of their chosen field of endeavor
                                           vince lombardi

-----Original Message-----
On Behalf Of Trevor Ockenden
Sent: Wednesday, April 07, 2004 10:38 PM
To: U2 Users Discussion List
Subject: Re: UniVerse and RedBack

>     We are running UniVerse 10.0.19. We are running RedBack
> ver 4.1.3.  We seem to be having a problem where our
> Responders go busy and never return to idle. Eventually all
> Responders go busy and our web 'goes down'. The log files
> show nothing that would even raise an eyebrow of uncertainty

Definitely not OT. We recently had this problem (or very similar) so we
have an answer for you.

It is my pet topic - Do an ANALYZE.FILE on WWSTATE file and report the
results and for the benefit of all we'll suggest suitable changes for

The WWSTATE file is heavily used by RedBack and some of the items can be
rather large. Correct set up of this file is essential. If the set up is
inappropriate then the system can get bogged down just trying to update
items in this file.

Also, you should ensure the GARBAGE COLLECT is done often enough to keep
entries in this file to the minimum.


Trevor Ockenden
Open Systems Professionals

----- Original Message ----- 
From: "Barry Rogen" <[EMAIL PROTECTED]>
Sent: Thursday, April 08, 2004 12:18 AM


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