Seems to be a stock response at support to be honest. On Fri, Sep 2, 2016 at 3:10 PM, Eduardo <[email protected]> wrote:
> Ok. I opened a ticket with UBNT support and here their respond: > > Hi, > Thanks for getting in touch with us! > I'd suggest you to please try changing the cables and check if the radio > still reboots. > Thanks! > Debbie H > Ubiquiti Networks > This is really encouraging; it seems that they didn’t bother looking at > the support info file I sent. > Eduardo > > > *From:* alex phillips <[email protected]> > *Sent:* Thursday, September 01, 2016 4:12 PM > *To:* Ubiquiti Users Group <[email protected]> > *Subject:* Re: [Ubnt_users] Unexpected reboot warning in UBNT radios > > yes it means that there was some type of issue that made watch dog reboot > your radio, unless you have a ping watchdog on the radio, in which that is > what did it > > The file just needs to be renamed to a .tar file then opened like a > compressed file, then you can see all the wonderful files in there that may > or may not tell you what went wrong. > > My suggestion is to open ticket up with ubnt support and send them the > file to tell you what happened and how to fix it. > > > > *Alex Phillips* > CEO and General Manager > RBNS.net > HighSpeedLink.net > *WISPA.org Board of Directors **(2011-2017)* > *WISPA President (2015-2017)* > *540-908-3993 <540-908-3993>* > > On Thu, Sep 1, 2016 at 3:52 PM, Eduardo <[email protected]> wrote: > >> Hi guys, >> >> I’ve got this message in some of our M2, M5 and M365 radios after the >> upgrade to v5.6.5. >> >> Has anyone seen this Unexpected reboot warning? I tried to open the >> support file, but Notepad nor WordPad work to open it. >> >> I wonder if it’s a v5.6.5 performance issue. >> >> Thanks, >> Eduardo >> Webjogger Internet Services >> www.webjogger.net >> >> _______________________________________________ >> Ubnt_users mailing list >> [email protected] >> http://lists.wispa.org/mailman/listinfo/ubnt_users >> >> > > ------------------------------ > _______________________________________________ > Ubnt_users mailing list > [email protected] > http://lists.wispa.org/mailman/listinfo/ubnt_users > > > _______________________________________________ > Ubnt_users mailing list > [email protected] > http://lists.wispa.org/mailman/listinfo/ubnt_users > >
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