LOL
Here is my ticket.....
downgrade to 5.5.11?? and be exposed to the virus or upgrade to beta
*Rick P.* (Ubiquiti Networks)
Sep 5, 09:05 PDT
Hi Mitch,
The firmware v5.5.11 doesn't have any warning. However, we think its
more of a firmware issue where the radios reboot rather than just a
warning.
Please let us know if you're still facing any issues with v5.5.11. You
can also upgrade the radios to v6-beta12 which can be downloaded from here:
https://community.ubnt.com/t5/airMAX-Beta-Blog/airOS-v6-0-Beta12-Released/ba-p/1634976
As v6 is still in beta, you will need beta access to download it. For
instructions on completing the Beta signup please see our KnowledgeBase
article here: https://help.ubnt.com/hc/en-us/articles/204908664
Thanks!
Rick P.
Ubiquiti Networks
On 09/02/2016 03:10 PM, Eduardo wrote:
Ok. I opened a ticket with UBNT support and here their respond:
Hi,
Thanks for getting in touch with us!
I'd suggest you to please try changing the cables and check if the
radio still reboots.
Thanks!
Debbie H
Ubiquiti Networks
This is really encouraging; it seems that they didn’t bother looking
at the support info file I sent.
Eduardo
*From:* alex phillips <mailto:[email protected]>
*Sent:* Thursday, September 01, 2016 4:12 PM
*To:* Ubiquiti Users Group <mailto:[email protected]>
*Subject:* Re: [Ubnt_users] Unexpected reboot warning in UBNT radios
yes it means that there was some type of issue that made watch dog
reboot your radio, unless you have a ping watchdog on the radio, in
which that is what did it
The file just needs to be renamed to a .tar file then opened like a
compressed file, then you can see all the wonderful files in there
that may or may not tell you what went wrong.
My suggestion is to open ticket up with ubnt support and send them the
file to tell you what happened and how to fix it.
/*Alex Phillips*/
CEO and General Manager
RBNS.net
HighSpeedLink.net
*WISPA.org Board of Directors **(2011-2017)*
*WISPA President (2015-2017)*
*540-908-3993*
On Thu, Sep 1, 2016 at 3:52 PM, Eduardo <[email protected]
<mailto:[email protected]>> wrote:
Hi guys,
I’ve got this message in some of our M2, M5 and M365 radios after
the upgrade to v5.6.5.
Has anyone seen this Unexpected reboot warning? I tried to open
the support file, but Notepad nor WordPad work to open it.
I wonder if it’s a v5.6.5 performance issue.
Thanks,
Eduardo
Webjogger Internet Services
www.webjogger.net <http://www.webjogger.net>
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