We did quite a bit of testing on site and found when the RSSI was above 60db things worked as expected. But it feel off quickly below -60db. We actually had to double our AP count on one site to get the system to work to the customers satisfaction. Though I hope to get it resolved and remove the extras. Tech support logged into our server ( we host our own) and verified all the settings. Supposedly they took it to engineering and what I got back was
Snip "Sean P (Ubiquiti Networks) Oct 27, 06:10 PDT Hi Scott, I'll suggest you to upgrade firmware to v3.7.21 and then apply the changes and monitor it's performance. https://community.ubnt.com/t5/UniFi-Updates-Blog/FIRMWARE-3-7-21-5389-has-be en-released/ba-p/1711020 Thanks! Sean P Ubiquiti Networks" Snip I hope to be on site tomorrow to upgrade and test. But after hearing your success I doubt that it will fix the issue. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Brett A Mansfield Sent: Sunday, October 30, 2016 12:52 PM To: Ubiquiti Users Group <[email protected]> Subject: Re: [Ubnt_users] Unifi AP AC line performance problems on 2.4GHz I have upgraded to v3.7.21 and still see the issue. I don't like that whenever there is an issue they always just say to upgrade. It's a stalling tactic. I see the issue regardless of their signal strength. They can be right on top of it and still have the issue. Thank you, Brett A Mansfield > On Oct 30, 2016, at 11:44 AM, Scott Lacko <[email protected]> wrote: > > We are see the same issue here. 2.4Ghz clients below -65db will hardly > pass traffic. 5Ghz is better. Client manufacturer does not seem to > matter. I have a case open with support. Their last suggestion is to > upgrade firmware to > v3.7.21 and test again. > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Brett A Mansfield > Sent: Sunday, October 30, 2016 12:39 PM > To: Brandon Gilles via Ubnt_users <[email protected]> > Subject: [Ubnt_users] Unifi AP AC line performance problems on 2.4GHz > > Has anyone had serious performance issues on the new AC line of unifi APs? > > 5Ghz isn't great, but works well enough. 2.4Ghz I almost consistently > am not able to get any throughput higher than a few Kbps. I thought it > was just the one AP at first, but now I'm running more than 500 of > them (in many different geographical locations across Utah and > Arizona) and they are all experiencing the same problem. I thought > maybe an interference issue, but other APs have no problem in that frequency. > > Thank you, > Brett A Mansfield > _______________________________________________ > Ubnt_users mailing list > [email protected] > http://lists.wispa.org/mailman/listinfo/ubnt_users > > _______________________________________________ > Ubnt_users mailing list > [email protected] > http://lists.wispa.org/mailman/listinfo/ubnt_users _______________________________________________ Ubnt_users mailing list [email protected] http://lists.wispa.org/mailman/listinfo/ubnt_users _______________________________________________ Ubnt_users mailing list [email protected] http://lists.wispa.org/mailman/listinfo/ubnt_users
