Ok, we have upgraded a site today. I see some improvement. We will monitor and get back.
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Brett A Mansfield Sent: Sunday, October 30, 2016 1:18 PM To: Ubiquiti Users Group <[email protected]> Subject: Re: [Ubnt_users] Unifi AP AC line performance problems on 2.4GHz I have to correct myself on something. I have not upgraded to v3.17.21, only to v3.17.17. So maybe that will be the fix. I'll upgrade today on some and see if that helps and report back. Thank you, Brett A Mansfield > On Oct 30, 2016, at 12:00 PM, Scott Lacko <[email protected]> wrote: > > We did quite a bit of testing on site and found when the RSSI was > above 60db things worked as expected. But it feel off quickly below > -60db. We actually had to double our AP count on one site to get the > system to work to the customers satisfaction. Though I hope to get it > resolved and remove the extras. Tech support logged into our server ( > we host our own) and verified all the settings. Supposedly they took > it to engineering and what I got back was > > Snip > "Sean P (Ubiquiti Networks) > Oct 27, 06:10 PDT > Hi Scott, > > I'll suggest you to upgrade firmware to v3.7.21 and then apply the > changes and monitor it's performance. > > https://community.ubnt.com/t5/UniFi-Updates-Blog/FIRMWARE-3-7-21-5389- > has-be > en-released/ba-p/1711020 > > Thanks! > Sean P > Ubiquiti Networks" > Snip > > I hope to be on site tomorrow to upgrade and test. But after hearing > your success I doubt that it will fix the issue. > > > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Brett A Mansfield > Sent: Sunday, October 30, 2016 12:52 PM > To: Ubiquiti Users Group <[email protected]> > Subject: Re: [Ubnt_users] Unifi AP AC line performance problems on > 2.4GHz > > I have upgraded to v3.7.21 and still see the issue. I don't like that > whenever there is an issue they always just say to upgrade. It's a > stalling tactic. > > I see the issue regardless of their signal strength. They can be right > on top of it and still have the issue. > > Thank you, > Brett A Mansfield > >> On Oct 30, 2016, at 11:44 AM, Scott Lacko >> <[email protected]> > wrote: >> >> We are see the same issue here. 2.4Ghz clients below -65db will >> hardly pass traffic. 5Ghz is better. Client manufacturer does not >> seem to matter. I have a case open with support. Their last >> suggestion is to upgrade firmware to >> v3.7.21 and test again. >> >> -----Original Message----- >> From: [email protected] >> [mailto:[email protected]] On Behalf Of Brett A Mansfield >> Sent: Sunday, October 30, 2016 12:39 PM >> To: Brandon Gilles via Ubnt_users <[email protected]> >> Subject: [Ubnt_users] Unifi AP AC line performance problems on 2.4GHz >> >> Has anyone had serious performance issues on the new AC line of unifi APs? > >> >> 5Ghz isn't great, but works well enough. 2.4Ghz I almost consistently >> am not able to get any throughput higher than a few Kbps. I thought >> it was just the one AP at first, but now I'm running more than 500 of >> them (in many different geographical locations across Utah and >> Arizona) and they are all experiencing the same problem. I thought >> maybe an interference issue, but other APs have no problem in that > frequency. >> >> Thank you, >> Brett A Mansfield >> _______________________________________________ >> Ubnt_users mailing list >> [email protected] >> http://lists.wispa.org/mailman/listinfo/ubnt_users >> >> _______________________________________________ >> Ubnt_users mailing list >> [email protected] >> http://lists.wispa.org/mailman/listinfo/ubnt_users > > _______________________________________________ > Ubnt_users mailing list > [email protected] > http://lists.wispa.org/mailman/listinfo/ubnt_users > > _______________________________________________ > Ubnt_users mailing list > [email protected] > http://lists.wispa.org/mailman/listinfo/ubnt_users _______________________________________________ Ubnt_users mailing list [email protected] http://lists.wispa.org/mailman/listinfo/ubnt_users _______________________________________________ Ubnt_users mailing list [email protected] http://lists.wispa.org/mailman/listinfo/ubnt_users
