Hi Brett, Sorry about the poor experience Brett. I'm looking into this report. Expect an update on this shortly.
Thanks, James On Tue, Jun 20, 2017 at 10:40 AM, Brett A Mansfield < [email protected]> wrote: > Anyone know how many support tickets each support rep works at UBNT? I > have one open for an ES-48-Lite that is clearly a known hardware issue and > the support guy takes forever to respond. And the only time he has > responded it was to tell me to reset the switch. I don't know anyone that > would have opened a ticket without having already tried that. > > At this point I think I'll just return the switch and buy a Cisco. > > Thank you, > Brett A Mansfield > _______________________________________________ > Ubnt_users mailing list > [email protected] > http://lists.wispa.org/mailman/listinfo/ubnt_users >
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