I agree with you but I think #ubuntu is much too crowded. Maybe we can tell them to go to #Ubuntu and if their question doesn't get noticed or answered by anyone they should go to #ubuntu-beginners. What do you think?
On Tue, Feb 15, 2011 at 8:30 PM, UndiFineD <[email protected]> wrote: > 2011/2/15 Hakim Sheriff <[email protected]>: > > We can tell new users to get support on the #ubuntu-beginners channel on > > freenode. I am in the Ubuntu beginners support focus group and there is > > always someone to answer questions on that channel. > > > > On Tue, Feb 15, 2011 at 4:38 AM, Barry Drake <[email protected]> > wrote: > >> > >> Hi there ... Thought you might enjoy this. It was grabbed from the > >> UbuntuMini list on Google. > >> > >> "I'm in the US but thanks for the offer. > >> It never fails to amaze me how incredibly helpful everyone in the > >> linux community is. Last night the way I got the minimal installer to > >> begin with is I asked in the #ubuntu channel on freenode, and someone > >> made me a dd-able image that I was able to download." > >> > >> Ubuntu support is one of our biggest selling points. Let's not forget > >> that. > >> > >> Regards, Barry. > >> -- > >> Barry Drake is a member of the the Ubuntu Advertising team. > >> http://ubuntuadverts.org/ > >> > >> > >> _______________________________________________ > >> Mailing list: https://launchpad.net/~ubuntu-advertising > >> Post to : [email protected] > >> Unsubscribe : https://launchpad.net/~ubuntu-advertising > >> More help : https://help.launchpad.net/ListHelp > > > > > > _______________________________________________ > > Mailing list: https://launchpad.net/~ubuntu-advertising > > Post to : [email protected] > > Unsubscribe : https://launchpad.net/~ubuntu-advertising > > More help : https://help.launchpad.net/ListHelp > > > > > > The few support people Ubuntu-beginners has are often beginners at > giving support > We do however tend to have more time on our hands available to a > person that needs support. > Those of UBT that want to do more on giving support are often caught > in the web of #ubuntu > and on the ubuntu forums. > > Personally I prefer if people would go to #ubuntu as our main support > channel. > The support givers there know of #ubuntu-beginners > and what knowledge the people have there because of cross-team knowledge. > > -- > Met vriendelijke groeten, > Keimpe de Jong >
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