On Tue, 2010-07-06 at 08:42 -0700, Mike Wentz wrote: > Bug Control Application; Michael Wentzell > ===================================================================================================== > > 1. Do you promise to be polite to bug reporters even if they are > rude to you or Ubuntu? Have you signed the Ubuntu Code of Conduct? A: > Yes, and yes i have signed the Code of Conduct. > 2.Have you read Bugs/HowToTriage, Bugs/Assignment, Bugs/Status and > Bugs/Importance? Do you have any questions about that documentation? > A: Yes i have read those articles, and no i do not have any questions > at this time. > 3.What sensitive data should you look for in a private Apport crash > report bug before making it public? See Bugs/HowToTriage for more > information. > A: Passwords, blank account numbers, CSS keys, etc.
And coredumps... nobody ever remember coredumps? > 4. Is there a particular package or group of packages that you are > interested in helping out with? A: There is none particular but i will > help out with as many as i can. > 5. Please list five or more bugs which you have triaged. These bugs > should demonstrate your understanding of the triage process and how to > properly handle bugs. If there is a bug in your list that does > not have an importance indicate what importance (and explain the > reasoning) you would give it after becoming a member of Ubuntu Bug > Control. Please use urls in your list of bugs. Hi Michael, Thank you for your interest in joining Bug-Control and helping make Ubuntu better. I do have some to say here, and I will start with some generic notes. * Item (5) above requests that you suggest an Importance for any bugs that do not have the field set. You have not done so. * I also notice that all these bugs are assigned to yourself. Are you *fixing* the bugs? If you are not, you should not have assigned yourself to the bugs -- specifically, see item (2) above, on Bugs/Assignment [1], where it is written: "Bug assignment in Launchpad is most commonly used to document that a team or person in Launchpad is planning on fixing the bug i.e. when the bug's status is "In Progress". Subsequently, for most packages you should not assign the bug to a person or team." So: (1) you should not assign a person -- including yourself -- or a team to a bug unless you are *fixing* the bug; (2) if a person is *fixing* the bug, then this person should assign the bug to h(er|is)self; (3) an assigned bug should have the Status INPROGRESS. Generically speaking, one should *never* assign a bug to another person (or to a team). > 1.https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/602152 * Did you repeat the OP's steps? It is always good to know that a bug was repeatable, and we should indicate it in the comments. I did, on Maverick, and added it to the bug. * You should have verified what version of Ubuntu (and software-centre) the OP is running. > 2.https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/602055 Same as above -- if you confirm a bug, please add a comment stating what you did. > 3.https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/602206 Same as above. > 4.https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/598606 I am completely baffled here. What is it that is a bug here? The user used something -- not described -- to do 'house cleaning', and ended up deleting from disk what should not have been deleted. As a result the user got an unstable system. This is not a bug, but a support request. Looking at the 'DpkgTerminalLog.gz', attached, we can see at the end: Processing triggers for software-center ... file does not exist: /usr/share/software-center/softwarecenter/apt/__init__.py file does not exist: /usr/share/software-center/softwarecenter/db/__init__.py file does not exist: /usr/share/software-center/softwarecenter/view/__init__.py file does not exist: /usr/share/software-center/softwarecenter/view/widgets/__init__.py pycentral: pycentral pkginstall: error byte-compiling files (50) pycentral pkginstall: error byte-compiling files (50) dpkg: error processing software-center (--unpack): subprocess installed post-installation script returned error exit status 1 So, among whatever else, some files installed by software-centre also got deleted. As such, I am transforming this bug into a question, and will propose a possible bypass for software-center *only* (since we do not know what else may have been broken). > 5.https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/589500 > Did you reproduce this issue? If so, what did you find? Given all the above, I believe you are not yet ready for BugControl. Please triage more bugs, read the documentation and -- extremely suggested -- join us at #ubuntu-bugs, on irc.freenode.net. Usually there is at least a few of us online, ready to help and answer questions. -1. Cheers, [1] https://wiki.ubuntu.com/Bugs/Assignment -- C de-Avillez IRC: hggdh
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