I'm not sure if this will help, but could you please put "set debug=all"
(without the quotes, of course) at the top of /boot/grub/grub.cfg,
reboot, and say whether there's anything interesting on the screen? If
there is, perhaps a photo of the screen would be useful.

** Changed in: grub2 (Ubuntu)
       Status: New => Incomplete

-- 
Current grub-pc takes several minutes to show menu
https://bugs.launchpad.net/bugs/420933
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