Sometimes if sound doesn't work then it can be just a relatively 'simple' fix 
and so working through all the steps in 
https://help.ubuntu.com/community/Medibuntu
(except i would miss the optional step) is often enough to fix every or almost 
everything for multimedia.  

Easiest way is just to quickly scroll through and then use copy&paste into a 
terminal
https://help.ubuntu.com/community/UsingTheTerminal#Starting%20a%20Terminal

If sound still doesn't work then there are a few trouble-shooting guides that 
people seem to ignore.  This one is good to work through because one of the 
early steps is to send a message to the Answers Section where these problems 
can often be resolved thanks to 1 particular volunteer there
https://help.ubuntu.com/community/SoundTroubleshootingProcedure
The page is still a bit of a "work in progress" and Mark's technical excellence 
is more focussed on solving individual problems so my editing of the 
'eye-candy' isn't moving fast either.  

Many problems to do with sound are not bugs, they are just some wrong
settings or tweakable things that can be easily fixed on a particular
hardware setup.  this tweaking would also be done in Windows systems but
we usually get Windows pre-installed so we don't see the hours of work
that experts put into solving such issues in Windows.  Also hardware
manufacturers are often determined to force everyone to use Windows and
seldom write or put resources into having 1 single OpenSource driver
written for their products while instead spending a lot of resources on
getting 6 or somore Windows drivers written.  They seem to think that
each linux distro would need it's own driver not realising that 1
OpenSource driver would probably cover all of linux, Mac, Bsd and unix
systems.  So they claim that 1 driver is "too many to write and it's
enough work writing 6 or 8 for Windows".  Also OpenSource would be
better maintained by the linux communties and suffer less
vulnerabilities.  Since their only experience is of working with the lax
security of Windows systems it's hardly surprising that they eschew
linux which succeeds in a very contra-intuitive way to people from that
kind of background.  An uphill struggle on both sides!

It is frustrating when things don't work and we need to work together to
try to fix these issues.  For example returning a piece of equipment and
demanding your money back because of the hardware manufacturer's lack of
support for linux is likely to bring better results for us than berating
some poor helples individual that volunteers their own time to help
reverse engineer complex hardware systems in order to try to start
writing some decent code.

Please try the Official Documentation and Community Documentation and keep 
asking questions in the Answers forum (i would ask first and then start 
reading, you can always click on the "solved" button later).  There are also 
options for professional support which is well worth considering if you are new 
or if you have a large number of machine (more than 2) to maintain or if you 
depend on them for business.  you would pay for Windows, why not for Linux?
http://www.ubuntulinux.org/support

Many regards to all from
Tom :)

-- 
sound problems with Ubuntu 9.04
https://bugs.launchpad.net/bugs/410913
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