Hi, Ben,

I wasn't sure what to do, so I didn't uninstall Rhythmbox, I just went
to the place where I could investigate the situation about the sentence
I found when I followed the Ubuntu Software Centre, through the "sound
and video" choice and located Rhythmbox, which led me to a page that
said "You need the python-coherence package for DLNA/UPnp sharing
plugin."  I have no real idea what that means, but I googled the phrase
after "the..." and it took me to a place where I couldn't understand
anything, but I read it, hoping to figure it out, but couldn't really,
so I decided to just wait till I heard from you again.  The Rhythmbox
place under the Software Centre said Rhythmbox was installed on this
computer, and it had a button labelled "Remove" but I didn't do anything
with it.

I did try to follow your instructions in this email, but maybe it won't
work because I didn't uninstall Rhythmbox?  I typed in what you said in
Terminal, under Accessories, and it asked for my password, which I tried
to type in, but I tried several times, and though the thickish bar was
there, nothing I typed showed a response on the screen there, and
nothing happened.  Maybe it doesn't matter, since I hadn't uninstalled
Rhythmbox?

So, does that mean we can do something now to get Linux to load the CD's
properly again?  I'm sorry I wasn't clear that I was only asking whether
that would help the situation (to uninstall/reinstall), and didn't
actually intend to try it unless I was told to.  I've gotten pretty
reluctant to do anything I'm not entirely sure of, given the hassle
upgrading has caused me!  So I promise, I'll only do what you tell me.

Next step?

Thank you for your help!  I really hope we can "move on to fully
debugging this issue" now, and I'm very grateful for your patience!

Sincerely,

Doris


> Date: Sat, 2 Jan 2010 19:12:02 +0000
> From: [email protected]
> To: [email protected]
> Subject: [Bug 478962] Re: After upgrade to Karmic, CD/DVD drive no longer 
> works
> 
> Doris, you are getting a few steps ahead of me.  This is not an issue
> with rhythmbox because it is not the program's fault that it can not
> find the CD.  It can not find the CD because Linux is not loading it
> correctly.  Please do not uninstall/reinstall programs.
> 
> To get rhythmbox back, please open up the Terminal  (found in Accessories) 
> and type the following command:
> sudo apt-get install rhythmbox
> 
> Note, you may have to enter a password.  If there is an issue, please
> copy-n-paste the text to this bug report.  Once rhythmbox is installed
> again, we can move on to fully debugging this issue.
> 
> -- 
> After upgrade to Karmic, CD/DVD drive no longer works
> https://bugs.launchpad.net/bugs/478962
> You received this bug notification because you are a direct subscriber
> of the bug.
> 
> Status in “linux” package in Ubuntu: New
> 
> Bug description:
> When the upgrade for Ubuntu 9.10 was offered, I thought I was expected to 
> allow it to run, I am rather new at this stuff.
> ...snip...
> summary:
> After the upgrade, the computer no longer shows the CD or DVD after inserting 
> them into my drive.
> ...end snip...
>  I am at my wits end, as I cannot listen to my CD's at all.  HELP!  please?
> 
> ProblemType: Bug
> Architecture: i386
> Date: Sun Nov  8 23:36:48 2009
> DistroRelease: Ubuntu 9.10
> ExecutablePath: /usr/bin/yelp
> NonfreeKernelModules: nvidia
> Package: yelp 2.28.0-0ubuntu2
> ProcEnviron:
>  LANG=en_CA.UTF-8
>  SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
> SourcePackage: yelp
> Uname: Linux 2.6.31-14-generic i686
> 
> 
> 
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/478962/+subscribe
                                          
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-- 
After upgrade to Karmic, CD/DVD drive no longer works
https://bugs.launchpad.net/bugs/478962
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

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