Hi! Sorry you ran into this problem. I changed the summary because from
what I read in the description there was no data loss, although the web
UI was not showing files. I can tell you more about what happened -
there was a subtle change to a database index that worked fine in
testing but caused some performance problems in production. It took us a
couple of hours to track down why the queries were running so slowly,
and during that time the web UI would time out before it could get a
response from the database when trying to populate the file view.
I believe this problem is fix released now, if you notice any other
problems or are still not seeing the correct behavior, please do reopen
this bug.
** Summary changed:
- DATA LOSS Ubuntu One corrupted syncing to web
+ Ubuntu One web UI not showing files
** Changed in: ubuntuone-client (Ubuntu)
Status: New => Fix Released
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Ubuntu One web UI not showing files
https://bugs.launchpad.net/bugs/507301
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