> remove the old software. The user *can* reinstall it, but then it is a conscious decision.
there is nothing done right know to explain those changes though, $user is happily running hardy is happily using pidgin as messaging client for 2 years now and upgrade to lucid, after reboot the ui changed and talking to his friends using otr stops working. technical users might think "ok, empathy doesn't do otr, I need to install pidgin back", normal users most likely will get stucked thinking lucid is broken. > We are fooling ourselves if we think users will just figure this out, or love us for abandoning them on old software. Getting a perfect replacement is hard though, especially that sometime the old softwares has features we don't consider useful and don't want to put back in the new system. We should be able to inform the user though: "if you use one of this features <...> you might want to reinstall <old_software> or look for an alternative since that is not supported on $newdistro" rather than just break things under their feet silently -- Support ends dialog should auto-detect universe https://bugs.launchpad.net/bugs/518856 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
