Thanks for taking time to report this bug and help make ubuntu better.
Since you reported this bug there have a few updates to empathy as well
as the underlying telepathy So can you please confirm if this is still
an issue for you?
** Changed in: empathy (Ubuntu)
Importance: Undecided => Low
** Changed in: empathy (Ubuntu)
Status: New => Incomplete
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empathy crashed when starting videochat with gmail /gtalk user
https://bugs.launchpad.net/bugs/521036
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