What is the rationale for not blinking?  It seems that most people want
it, and if Empathy is going to be the new default IM client for Ubuntu,
it should default to what people find usable.  I'm getting the
impression that a blinking icon is perceived as an eyesore by interface
designers.  Partially agreed; it is not a 'pleasant' thing to see on the
screen.  But, it is not meant to be; many of the responses here indicate
that users *want* their attention grabbed immediately.

I work with 2 other developers in separate locations, and we are all
using Ubuntu.  We kept missing important instant messages from each
other because Empathy's indicator was too subtle.  We use instant
messaging for time-sensitive questions and so we had to switch to Pidgin
for its blinking message indicator.

It would be incredibly distracting to my workflow if I needed to
consistently remind myself to check the message indicator for new
instant messages.  This is bad default behavior; it assumes that users
have the luxury of waiting to respond to instant messages and it seems
to enforce a workflow where people have to interrupt themselves
needlessly, rather than give users the choice to only be interrupted
when they actually need to be.  We all use instant messaging slightly
differently, but it seems like this non-blinking indicator caters to a
very specific user, perhaps one that gets bombarded with unimportant
instant messages.  It's clear that this leaves quite a few users
disappointed.

-- 
empathy needs a persistent new message indicator 
https://bugs.launchpad.net/bugs/449260
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