apport information ** Tags added: apport-collected
** Description changed: - To me, this is a serious problem that exists in Ubuntu 10.04 (also in - 9.10). When I try to add a new printer that is connected via USB cable, - the "New Printer" popup screen only shows three options for adding local - printers: 1) "LPT #1" for parallel connection, 2) "Serial Port #1" for - serial connection, and 3) "Other" for devices with a URI. The option to - add a local USB printer does not show up. In earlier releases, such as - 8.10 and 8.04, the option to add a USB printer does appear, and I have - had no problems doing so. But, for some reason or another, Ubuntu 9.10 - and 10.04 does not properly recognize the existence of USB printers - anymore. It does not recognize my HP Laserjet 4 and probably fails to - recognize other USB printers, too. + To me, this is a serious problem that exists in Ubuntu 10.04 (also in 9.10). When I try to add a new printer that is connected via USB cable, the "New Printer" popup screen only shows three options for adding local printers: 1) "LPT #1" for parallel connection, 2) "Serial Port #1" for serial connection, and 3) "Other" for devices with a URI. The option to add a local USB printer does not show up. In earlier releases, such as 8.10 and 8.04, the option to add a USB printer does appear, and I have had no problems doing so. But, for some reason or another, Ubuntu 9.10 and 10.04 does not properly recognize the existence of USB printers anymore. It does not recognize my HP Laserjet 4 and probably fails to recognize other USB printers, too. + --- + Architecture: amd64 + CupsErrorLog: + E [18/Apr/2010:09:43:44 -0600] [cups-deviced] PID 1768 (usb) crashed on signal 11! + E [18/Apr/2010:09:46:36 -0600] [cups-deviced] PID 1817 (usb) crashed on signal 11! + DistroRelease: Ubuntu 10.04 + InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100318) + Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. + MachineType: Hewlett-Packard hp workstation xw8200 + NonfreeKernelModules: nvidia + Package: cups 1.4.3-1 + PackageArchitecture: amd64 + Papersize: letter + ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-20-generic root=UUID=cb15fc67-bc14-4617-928d-ed007709063b ro quiet splash + ProcEnviron: + LANG=en_US.utf8 + SHELL=/bin/bash + ProcVersionSignature: Ubuntu 2.6.32-20.30-generic 2.6.32.11+drm33.2 + Tags: lucid + Uname: Linux 2.6.32-20-generic x86_64 + UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare + dmi.bios.date: 05/31/2006 + dmi.bios.vendor: Hewlett-Packard + dmi.bios.version: 786B8 v2.10 + dmi.board.name: 08B4h + dmi.board.vendor: Hewlett-Packard + dmi.chassis.asset.tag: 2UA5510Z5K + dmi.chassis.type: 6 + dmi.chassis.vendor: Hewlett-Packard + dmi.chassis.version: HP Minitower + dmi.modalias: dmi:bvnHewlett-Packard:bvr786B8v2.10:bd05/31/2006:svnHewlett-Packard:pnhpworkstationxw8200:pvr:rvnHewlett-Packard:rn08B4h:rvr:cvnHewlett-Packard:ct6:cvrHPMinitower: + dmi.product.name: hp workstation xw8200 + dmi.sys.vendor: Hewlett-Packard ** Attachment added: "BootDmesg.txt" http://launchpadlibrarian.net/44703579/BootDmesg.txt -- Ubuntu 10.04 does not recognize local printer (HP Laserjet 4) connected via USB. https://bugs.launchpad.net/bugs/564917 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
